We trust that you received your product in excellent packaging and top-notch quality. If, for any reason, you find the need to return or exchange an item, we are happy to provide the following options, subject to the conditions below:<\/p>\n\n\n\n
1. Return for a Refund (Store Credit)<\/strong><\/strong><\/p>\n\n\n\n
You may return the product(s) within 7 days<\/strong> of the delivery date and receive a refund in the form of Store Credit<\/strong> for the full value of the item(s), excluding original shipping charges. Store credit can be used toward any future purchase on alaalmodperfumes.com.<\/p>\n\n\n\n
2. Return for an Exchange<\/strong><\/p>\n\n\n\n
If you received a damaged or incorrect item, we will gladly exchange it for the correct product at no additional shipping cost to you. If you simply wish to exchange your purchase for a different product, you may do so within 7 days<\/strong>, and any difference in price will be handled via an additional payment or store credit.<\/p>\n\n\n\n
To be eligible for a return or exchange, all items must meet the following criteria:<\/p>\n\n\n\n
Condition<\/u><\/strong><\/td>
Requirement<\/u><\/strong><\/td><\/tr><\/thead>
Timeframe<\/strong><\/td>
Item must be requested for return 7 days<\/strong> of the delivery date.<\/td><\/tr>
Item Condition<\/strong><\/td>
The product must be unused, unopened, and in its original, sealed condition<\/strong> (this is especially critical for perfumes and oils for hygiene reasons).<\/td><\/tr>
Packaging<\/strong><\/td>
All original packaging, boxes, accessories, and promotional items must be included.<\/td><\/tr>
Proof of Purchase<\/strong><\/td>
A valid order number or proof of purchase from alaalmodperfumes.com is required.<\/td><\/tr>
Exceptions<\/strong><\/td>
Items marked as “Final Sale” or promotional gifts are non-returnable.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
How to Initiate a Return<\/strong><\/strong><\/p>\n\n\n\n
Follow these simple steps to begin your return process:<\/p>\n\n\n\n